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Cedar Rapids Social Security Office

You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time). We are also less busy later in the week (Wednesday to Friday) and later in the month. We also offer many automated telephone services, available 24 hours a day, so you do not need to speak with a representative.

If you need assistance that is not available via our online services, the fastest way to obtain service is to contact us by telephone through the toll free number. Our representatives can answer most questions. If an additional interview is necessary, we can make an appointment for you with a local FO at a time convenient for you.
If you are applying for SSI disability benefits, we will send you an Adult Disability Starter Kit, or a Child Disability Starter Kit, if you are applying for a child. Both kits are available in Spanish. The Starter Kits, which are also available on our website, will help you prepare for your interview. The kits provide a fact sheet that answers questions about the disability program, a checklist of items you will need to pursue your claim, and a worksheet for you to use to prepare for some of the questions we will ask you at your interview.

If you are deaf or hard of hearing, we will take your telecommunications relay services (TRS) assisted calls at 1-800-772-1213. If you prefer, you may call Social Security’s toll-free TTY-TDD number at 1-800-325-0778 from 8:00 a.m. to 7:00 p.m., Monday through Friday.We can schedule most interviews either by telephone at a local Social Security office. If you do not want to wait for a scheduled appointment, you may visit any Social Security office and we will serve you as quickly as possible.

When you call or visit us, note the name of any representative you speak with and the date of contact. Put your name and Social Security number on written correspondence with us and keep a copy for your records.
The Social Security Administration (SSA) has a national network of approximately 1,230 local field offices and 164 local hearing offices. In addition, we have 10 regional offices, 5 National Hearing Centers, 8 centralized processing centers, 5 National Case Assistance Centers, the Appeals Council, and 24 teleservice centers that you can reach by calling our national toll-free number, below. Our national headquarters is near Baltimore, Maryland.Spanish speaking representatives are available to speak with callers who prefer to do business with us in Spanish. In addition, if you contact the local SSA field office (FO) or call the 1-800 number, you may request an interpreter to communicate with us, which we will provide at no cost. We have telephone interpreter services in more than 120 languages and dialects. Interpreters are available immediately, with no appointment necessary.

To find out how much your benefit will be reduced if you begin receiving benefits from age 62 up to your full retirement age, use the chart below and select your year of birth. This example is based on an estimated monthly benefit of $1000 at full retirement age.
There are advantages and disadvantages to taking your benefit before your full retirement age. The advantage is that you collect benefits for a longer period of time. The disadvantage is your benefit will be reduced. Each person’s situation is different. It is important to remember:

You can start receiving your Social Security retirement benefits as early as age 62. However, you are entitled to full benefits when you reach your full retirement age. If you delay taking your benefits from your full retirement age up to age 70, your benefit amount will increase.

You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time). We are also less busy later in the week (Wednesday to Friday) and later in the month. We also offer many automated telephone services, available 24 hours a day, so you do not need to speak with a representative.Please note that we are upgrading our National 800 Number system. During this transition, you may experience longer wait times. We sincerely apologize for any inconvenience and we appreciate your patience while we work towards a new, more modern phone service.Social Security is more than a retirement program. It can help support your family when you die and provide monthly benefits when you retire or if you become severely disabled. Your work in Social Security covered employment helps you and your family qualify for those benefits. The benefit amounts are based on the earnings reported to the Social Security Administration. Therefore, it is important that you make sure your earnings record is correct.

Do I need an appointment at my local Social Security office?
If you do not want to wait for a scheduled appointment, you may visit any Social Security office and we will serve you as quickly as possible. When you call or visit us, note the name of any representative you speak with and the date of contact.
How do you know the amount of taxes withheld from your benefits? At the end of each year, we send a Form 1042S (Social Security Benefit Statement) to each beneficiary. This statement shows the amount of taxes withheld from your Social Security benefits.

Unlike workers in the private sector, not all State and local employees are covered by Social Security. Some are covered only by their public retirement pension program; some are covered by both public pensions and Social Security; and some are covered by Social Security only.
Your Social Security benefits may be subject to taxes. If you have substantial income in addition to your Social Security benefits, up to 85 percent of your annual benefits may be subject to Federal income tax. The amount of benefits subject to Federal income tax is the smaller of: Note: Under Section 211 of the Social Security Protection Act of 2004 (“SSPA,” or Public Law 108-203), certain alien workers must meet additional requirements to be fully or currently insured and to establish entitlement to benefits based on the alien’s earnings. Social Security payments are usually dated and delivered on the third day of the month following the month for which the payment is due. For example, payments for January are delivered on February 3. If the third of the month is a Saturday, Sunday or Federal holiday, payments are dated and delivered on the first day preceding the third of the month which is not a Saturday, Sunday, or Federal holiday. For example, if the third is a Saturday or Sunday, payments are delivered on the preceding Friday.

Social Security benefits and SSI payments are issued by the U.S. Treasury Department, not by SSA’s processing centers. However, if you have any questions about your direct deposit or check, get in touch with a Social Security office.The Health Insurance Program, commonly known as “Medicare,” provides comprehensive health insurance protection to the aged, disabled, and those with end-stage kidney disease. There are four parts to the Medicare program:

Where SSA’s regional offices are located. We have 10 regional offices headed by Regional Commissioners who are directly responsible for the Social Security offices located within a specified area. There are approximately 1,300 Social Security offices throughout the U.S., the U.S. Virgin Islands, Puerto Rico, Guam, and American Samoa that deal directly with the public. Each region also has a number of teleservice centers located primarily in metropolitan areas. These offices handle telephone inquiries and refer callers appropriately.
Administering the Medicare program. The Centers for Medicare & Medicaid Services administers the Medicare program. It sets the standards for hospitals, skilled nursing facilities, home health agencies, hospices, and other providers and suppliers of services in order to receive payment for Medicare-covered services and items. The Centers for Medicare & Medicaid Services sets the standards to be used by Utilization and Quality Peer Review Organizations, intermediaries, and carriers in making payment and coverage decisions for health care furnished to individuals who have hospital and/or medical insurance. It is easy to check your record. Each year, you will automatically receive your personal Social Security Statement about three months before your birthday. The Statement will show your year-by-year earnings and will provide estimates of retirement, survivors and disability benefits you and your family may be able to receive now and in the future. If your Statement does not show earnings from a state or local government employer, the work may not have been covered either by a Section 218 agreement or by federal law. You should contact that employer if you have questions about the work. You should report the following to Social Security if you have direct deposit? If you have direct deposit, you must advise us if you change your account. You must also tell us if you change your address or residence. This is important so we can communicate with you and mail necessary forms, etc. when necessary. If you do not receive your payment in your account on the payment date, you should check with your bank and then call SSA’s toll free number, 1-800-772-1213. It is important to have your claim number ready.

When can I collect Social Security?
age 62 You can start receiving your Social Security retirement benefits as early as age 62. However, you are entitled to full benefits when you reach your full retirement age. If you delay taking your benefits from your full retirement age up to age 70, your benefit amount will increase.
When it began, the Social Security program did not include State and local government employees. Over the years, the law has changed. Most employees have Social Security protection because their States and the Social Security Administration entered into special agreements called “Section 218 agreements.” Others are covered by a federal law passed in July 1991 when Social Security was extended to State and local employees who were not covered by an agreement and were not members of their agency’s public pension system.

SSA is headed by a Commissioner. Our central office is located in Baltimore, Maryland. Our administrative offices and the computer operations are also located there. Individual claims services are provided by our local Social Security offices.
Places you can meet Social Security office staff other than the local offices. If you live far away from the city or town in which the local office is located, our staff makes regular visits to outlying areas. We make visits to locations called contact stations. You can obtain a schedule of these visits from the nearest Social Security office. You can also telephone the nearest Social Security office or call our toll-free number, 1-800-772-1213, to obtain prompt answers to questions or to apply for benefits. If necessary, a representative from our office will make a personal visit to your home if you are unable to visit the office or contact station because of illness or infirmity.

What is the full retirement age for Social Security?
67 The full retirement age is 66 if you were born from 1943 to 1954. The full retirement age increases gradually if you were born from 1955 to 1960 until it reaches 67. For anyone born 1960 or later, full retirement benefits are payable at age 67.
In addition to using our website, you can call us toll-free at 1-800-772-1213. We can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. We can provide information by automated phone service 24 hours a day. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778. We treat all calls confidentially. We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.

As a State or local employee, there are two provisions of the law that may affect the amount of your Social Security benefits. The Windfall Elimination Provision (WEP) affects the way your Social Security retirement or disability benefits are computed. The Government Pension Offset (GPO) affects the amount of the Social Security benefits you receive as a spouse or widow(er).
If you live outside the U.S. We have an international direct deposit (IDD) program in certain countries outside the U.S. If you live in a country that has an IDD program, you must participate in the program. If you live in a country where no IDD program exists, you are exempt until such a program is available. However, you may have direct deposit to an account in the U.S. or any IDD country. For more information on payments if you are outside of the U.S., see SSA Publication No. 05-10137.You must be insured under the Social Security program before retirement, survivors, or disability insurance benefits can be paid to you or your family.

How do I schedule an appointment with the Social Security office in Iowa?
You can schedule, reschedule, or cancel an appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday between 8:00 a.m. – 7:00 p.m. local time, or contacting your local Social Security office.
Direct Deposit of Benefits. A “direct deposit” is a payment sent electronically to an account in a financial institution. The financial institution can be a bank, trust company, savings and loan association, or credit union. Direct deposit is now the standard way to receive Social Security and SSI benefits. The law requires that after December 1998, with limited exceptions, all Federal benefits must be paid through some form of direct deposit. You can sign up for direct deposit through your financial institution or by calling Social Security’s toll free number, 1-800-772-1213.Can payment days be changed? If you are paid on the third of the month, you can volunteer to change your payment day as long as all beneficiaries receiving benefits on your record agree. The date-of-birth formula determines the payment cycle for beneficiaries. The decision to change to a cycled payment day is permanent.For the years after 1977, the Commissioner of the Social Security Administration determines the amount of earnings that will equal a credit for each year. The amount of earnings is determined by using a formula in the Social Security Act that reflects a national percentage increase in average wages. The amount the Commissioner determines is published in the Federal Register on or before November 1 of the preceding year.

Except for workers specifically excluded by law, employees hired after March 31, 1986, also have Medicare protection. States may also obtain Medicare coverage for workers not covered for Social Security who have been continuously employed by the same State or local governmental employer since before April 1, 1986. Those workers covered for Social Security under a Section 218 agreement are automatically covered for Medicare. State and local government employees who are covered by Social Security and Medicare pay into these programs and have the same rights as private sector workers.
In January, we send you a Form 1099 (Social Security Benefit Statement), showing the amount of benefits you received in the prior calendar year. A worksheet (IRS Notice 703) is included for determining whether any portion of your Social Security benefits received is subject to income tax.You may earn a maximum of four credits each year. The credits are based on your total earnings. Total earnings may consist of non-agricultural wages, military wages, railroad compensation, agricultural wages, and self-employment income. If self-employment income is not reported on a calendar year basis, it is assigned to each of the calendar quarters in the taxable year. This is done in proportion to the number of months completely included in each calendar year which are included completely in the taxable year. The month that the taxable year ends is considered to be completely within the taxable year. The term “calendar quarter” means a period of three calendar months ending March 31, June 30, September 30, or December 31 of any year.

Social Security credits are used to determine your insured status. We consider the number of Social Security credits you earned to determine if you have fully insured status, currently insured status, or insured status for establishing a period of disability. You earn Social Security credits (previously called quarters of coverage) for a certain amount of work covered under Social Security.Your payment days if you filed for benefits on or after May 1, 1997. If you file for Social Security benefits May 1, 1997, or later, you are assigned one of three new payment days based on the date of birth of the person on whose record your entitlement is established (the insured individual):

What services can your local Social Security office provide?
Your local Social Security office is the place where you can:Apply for a Social Security number;Check on your earnings record;Apply for Social Security benefits, SSI, hospital insurance protection, and extra help with Medicare prescription drug costs;Enroll for medical insurance;
TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening. Eastern Iowa Health Center (“EIHC”) is required by law to maintain the privacy of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Your health information includes your individually identifiable medical, insurance, demographic and medical payment information (examples include information about your diagnosis, medications, insurance status, medical claims history, address and policy and/or social security number). If you have any questions about this Notice, please contact our Privacy Officer, identified below. Right to Accounting of Disclosures You have a right to receive an accounting of disclosures of your health information made by EIHC in the six years prior to the date of your request. The request for an accounting must be made in writing to the Privacy Officer identified below. EIHC will provide the first accounting during any 12-month period without charge. Subsequent accounting requests may be subject to a reasonable cost-based fee.EIHC is required to provide you with notification if it discovers a breach of your unsecured protected health information that may have compromised the privacy or security of your information. You will be notified without unreasonable delay and no later than 60 days after discovery of the breach. Such notification will include information about what happened and what can be done to mitigate any harm.

For purposes not described above, including uses and disclosures of PHI for marketing purposes, disclosures that would constitute a sale of PHI and most sharing of psychotherapy notes, EIHC will ask for your authorization before using or disclosing PHI. If you authorize EIHC to use or disclose your health information, you may revoke that authorization in writing at any time. A revocation of authorization will be effective on the date it is received and will not affect previous disclosures.
Right To Request Restrictions You may request restrictions on certain uses and disclosures of your health information. You have the right to request that EIHC limit disclosure of your health information to someone who is involved in your care or payment for your care. EIHC is not required to agree to this request. If you have paid for services out-of-pocket, in full, you may request that EIHC not disclose PHI related solely to those services to a health plan. EIHC must accommodate this request, except where EIHC is required by law to make a disclosure. If you wish to make a request for restriction, contact the Privacy Officer, identified below.

Health and Safety In the event of a serious health threat to health or safety, EIHC may, consistent with applicable law and ethical standards of conduct, disclose your health information if EIHC in good faith believes that such disclosure is necessary to prevent or lessen a serious and imminent threat to your health or safety or to the health and safety of the public.
Treatment EIHC may use your health information to coordinate care within EIHC and with others involved in your care such as your attending physician, service providers, and other health care professionals who have agreed to assist EIHC in coordinating care. EIHC may also disclose your health information to individuals outside of EIHC involved in your care including family members, clergy who you have designated, pharmacists, suppliers of medical equipment, dieticians or other health care professionals.Right To Amend Health Information You or your representative has the right to request that EIHC amend your records if you believe that your health information is incorrect or incomplete. That request may be made as long as the information is maintained by EIHC. A request for amendment should be made in writing to the Privacy Officer identified below. EIHC may deny the request if it is not in writing or does not include a reason for the amendment. The request may also be denied if your health information records were not created by EIHC, if the records you are requesting are not part of EIHC’s record, if the health information you wish to amend is not part of the health information you or your representative are permitted to inspect and copy or if, in the opinion of EIHC, the records containing your health information are accurate and complete.Public Health Activities EIHC may disclose your health information for public activities and purposes in order to prevent or control disease, injury, disability, report abuse or neglect, report domestic violence, report to the Food and Drug Administration problems with products and reactions to medications, to report disease or infection exposure and, with parent or guardian permission, to send proof of required immunization(s) to a school.

Specialized Governmental Functions EIHC may disclose your health information for military, national security, prisoner and government to benefit purposes.
EIHC is required to abide by the terms of this Notice as it may be amended from time to time. EIHC reserves the right to change the terms of this Notice and to make the new Notice provisions effective for all health information that it maintains. If EIHC changes this Notice, EIHC will provide a copy of the revised Notice to you or your representative. You or your representative has the right to express complaints to EIHC or to the Secretary of the Department of Health and Human Services if you believe that your privacy rights have been violated.

Can I apply for Social Security at my local office?
You can apply: Online; or. By calling our national toll-free service at 1-800-772-1213 (TTY 1-800-325-0778) or visiting your local Social Security office. Call ahead to make an appointment.
Eastern Iowa Health Center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. Deeming applicable to malpractice liability coverage only.Organized Health Care Arrangement. EIHC participates in an organized health care arrangement (OHCA) with other Community Health Centers that are members of Iowa Health Centers for Accountability West, LLC, d.b.a. IowaHealth+. The OHCA engages in clinical, operational and payment activities, such as quality assessment and improvement activities, shared purchasing, and cost savings activities. The other entities participating in the OHCA have access to your medical information for treatment, payment and health care operations purposes as described above in this Notice without your written authorization. EIHC will follow this Notice of Privacy Practices with respect to all information obtained from the other organizations in the OHCA. Each of the other covered entities will follow their own Notice of Privacy Practices with respect to information obtained from EIHC through the OHCA.

Health Oversight Activities EIHC may disclose your health information to a health oversight agency for activities including audits, civil administrative or criminal investigations, inspections, licensure or disciplinary action. EIHC may not disclose your health information if you are the subject of the investigation and your health information is not directly related to your receipt of healthcare or public benefits.
Conduct Health Care Operations EIHC may use and disclose health information for its own operations in order to facilitate the function of EIHC and as necessary to provide quality services to all of EIHC’s clients. Health care operations include such activities as evaluating the quality of health care services, compliance with federal and state regulations, case management and care coordination, professional review and performance evaluation, business planning and development and general administrative activities of EIHC. For example, EIHC may use your health information to evaluate its staff performance, combine your health information with other EIHC clients in evaluating how to more effectively serve all of its clients, disclose your health information to EIHC staff and contracted personnel for training purposes, use your health information to contact you as a reminder regarding a visit to you, or contact you as part of general fundraising and community information mailings unless you tell us you do not want to be contacted.

Right To Inspect and Copy Your Health Information You have the right to inspect and copy your health information. A request to inspect and copy records containing your health information may be made to the Privacy Officer identified below. If you request a copy of your health information, EIHC may charge a reasonable fee for copying.
Organ, Eye or Tissue Donation EIHC may release health information to organ, eye or tissue procurement, transplantation or banking organizations or entities as necessary to facilitate organ, eye or tissue donation and transplantation.Judicial and Administrative Proceedings EIHC may disclose your health information in the course of any judicial or administrative proceeding in response to an order of a court or administrative tribunal as expressly authorized by such order or in response to a subpoena, discovery request or other lawful process but only when EIHC makes reasonable efforts to either notify you about the request or to obtain an order protecting your health information.

Obtain Payment EIHC may include your health information on invoices to collect payment from third parties for the care you receive from EIHC. For example, EIHC may be required by the federal or state government to provide information regarding your health care status so that the federal or state government will reimburse you or EIHC. EIHC may also need to obtain prior approval from your insurer or state or federal government and may need to explain your need for services that would be provided to you.
Treatment Alternatives EIHC may contact you to provide information about treatment alternatives or other health-related benefits and services that may be of interest to you.Law Enforcement Purposes EIHC may disclose your health information to a law enforcement official for purposes, such as identifying or locating a suspect, fugitive, material witness or missing person, complying with a court order or subpoena or other law enforcement purpose.

Business Associates EIHC may disclose your health information to our third-party service providers (called “Business Associates”) that perform functions on our behalf or provide us with services if the information is necessary for such functions or services. For example, we may use a Business Associate to assist us in maintaining our practice management software. All of our Business Associates are obligated, under contract with us, to protect the privacy of your information and are not allowed to use or disclose any information other than as specified in our contract.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.If you mail any documents to us, you must include the Social Security number so that we can match them with the correct application. Do not write anything on the original documents. Please write the Social Security number on a separate sheet of paper and include it in the mailing envelope along with the documents. If you do not want to mail these documents, you may bring them to a Social Security office.

In many cases, your local Social Security office can contact your state Bureau of Vital Statistics and verify your information online at no cost to you. If we can’t verify your information online, we can still help you get the information you need.
If our records show that documents proving age or citizenship/lawful alien status have already been submitted for an earlier Medicare or Social Security claim (such as Disability, Supplemental Security Income, etc.), you do not need to submit the documents again.Even if you don’t have all the documents we need, you should still submit the application and any documents you do have. You can provide the missing documents later or we may be able to help you get them.

Do not mail foreign birth records or any documents from the Department of Homeland Security (DHS), formerly the Immigration and Naturalization Service (INS), especially those you (the applicant) are required to keep with you at all times. These documents are extremely difficult, time-consuming and expensive to replace if lost. Some cannot be replaced. Instead, bring them to a Social Security office where they will be examined and returned.
We may need to see certain documents in order to pay benefits. If you apply online, a list of documents we need to see will appear at the end of the application, along with instructions on where to submit them. The documents we may ask for are:We accept photocopies of W-2 forms, self-employment tax returns or medical documents, but we must see the original of most other documents, such as your birth certificate. (We will return them to you.)

It is the policy of the City of Cedar Rapids to provide up to four (4) continuous weeks of paid parental leave per calendar year for the birth, adoption or placement of child(ren) occurring on or after January 1, 2020. This policy applies to regular full-time and regular part-time employees with an established work week of twenty (20) hours or more who meet FMLA eligibility requirements. Regular part-time employees parental leave will be based on their regularly scheduled work week hours. Parental leave runs concurrently with the Family Medical Leave Act (FMLA). Parental leave must be taken within one year of the child(ren)’s birth or placement in cases where FMLA applies. Refer to Section 5.15 Parental Leave in the City of Cedar Rapids Personnel Policy for further details.
WASHINGTON – Sen. Chuck Grassley (R-Iowa) is again accepting applications for the Fall 2023 intern class. Internships are available for college-aged Iowans. Throughout his service in the Senate, Grassley has welcomed over a thousand individuals to participate in his internship program, an opportunity to gain valuable work experience and learn more about representative government. The 2023 Washington fall internship program runs from August 28 through December 15. Internships in Grassley’s Iowa office locations can be flexible to accommodate the demands of students’ class schedules. “I have made lifelong connections and joined the selective group of former Grassley interns, many who have gone on to become state representatives, business leaders and future congresspeople. Every day is a new experience and adventure that I would not be able to get anywhere else. I’ve learned firsthand from the senator and senior staff with over 40 plus years of congressional experience. This internship has given me the tools, experience and connections to be successful in Iowa and anywhere in the country,” said Will Keck of Waukee, 2023 spring intern in Washington.Applications are available on Grassley’s website and HERE. The application deadline is Friday, July 14, 2023. For additional information or to submit internship applications, students should contact Tyler Henningsen at [email protected] or call (202) 224-3744.

“As a legislative intern, not only was I able to delve into current legislation at my desk but also witness the creation of policy first-hand by going to hearings, watching speeches on the Senate floor and witnessing floor votes. It was truly a special experience that not many people get to participate in. As an Iowan, this internship will be one of the top highlights of my college career,” said Maggie of Minburn, 2023 summer intern in Washington.“Interning in Senator Grassley’s Sioux City office was unbelievably valuable and eye opening. I was provided the opportunity to learn more about the federal issues that Iowans face in their daily lives and offer assistance in navigating the complex system of federal agencies and departments. This experience allowed me to learn about the federal government and its agencies, build relationships with Iowans and further develop my skills as an individual with a passion to serve the public. It is a true blessing to work for Senator Grassley and learn from him and I am beyond grateful that I get to continue to do so in his Washington, D.C. office,” said Garrett Arbuckle, of Morningside University, 2020 fall intern in Iowa.“For more than four decades, I’ve welcomed interns to serve in my Iowa and Washington offices. Many of those young people have gone on to excel professionally in a variety of fields, including public policy and government service,” said Grassley. “Our nation will soon be in the hands of the next generation. My internship program aims to inspire, teach and prepare future leaders for the challenges ahead.”Grassley has offices in Cedar Rapids, Council Bluffs, Davenport, Des Moines, Sioux City and Waterloo. From helping Iowans solve issues with federal agencies like the Social Security Administration, the VA or the IRS, to assisting with federal grant applications, interns working in Iowa will learn the ins-and-outs of constituent service.Students can also intern in Grassley’s Washington, D.C. office. As an intern in the nation’s capital, students have the chance to attend hearings and briefings, work alongside Grassley’s staff and gain a unique understanding of the legislative process.

By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 8 a.m. and 7:00 p.m. Monday through Friday. Generally, you’ll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 8 a.m. and 7:00 p.m. Monday through Friday.
Personal: Ms. Vanorny is a lifelong Cedar Rapidian who learned the value of hard work by helping on her family’s Century farm. She attended local public schools including Grant, Wilson, and graduated from Thomas Jefferson High School. She enjoys time with her dog Lady Vanorny. Community: Ms. Vanorny remains active in the community through non-profit work particularly regarding children in foster care. She serves on the Foster Care Review Board, is a sustainer with Junior League of Cedar Rapids and serves on the Linn County League of Women Voters board. Ms. Vanorny is a member of the American College of Healthcare Executives, a 2018 cohort of the New Leaders Council – Des Moines Chapter, and is in the Young Elected Officials Network. Ms. Vanorny graduated from the Municipal Leadership Academy, is a Certified Elected Municipal Official, and serves on the Education Committee and the Executive Board for the Iowa League of Cities. For the National League of Cities, Ms. Vanorny serves on the Community and Economic Development Committee and as a Race, Equity, And Leadership (R.E.A.L) Council Member. She is Safe Zone certified and has served as a Kaiser Permanente Diversity Healthcare Co-facilitator through Des Moines University. Council Committees: Development Committee, Public Safety and Youth Services Committee, Safe, Equitable, and Thriving (S.E.T.) Grant Committee, Area Ambulance Board of Directors, and a Corridor Municipal Policy Organization member.Professional Background: Ms. Vanorny has held internships with the Internet Crimes Against Children (Des Moines, IA), Office of Inspector General-Office of Investigations-Social Security Administration (Kansas City, MO), the Social Security Administration (Pathways Intern, Cedar Rapids, IA), and Congressman Dave Loebsack (Iowa City, IA). Ms. Vanorny currently works in healthcare administration.

Education: Ms. Vanorny graduated from Kirkwood Community College (2012) with an A.S. having studied Criminal Justice. From the University of Iowa she earned a B.S. in Psychology (2014) with an emphasis on neuroscience and a B.A. in Political Science (2014) with an emphasis in International Relations and American Institutions. She is completing her Master’s Degree in Healthcare Administration (MHA) from Des Moines University.
Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

How do I check my SSN status?
If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8:00 am – 7:00 pm; or contact your local Social Security office.
You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business online using myRRB.

Iowa- All counties except: Clinton, Fremont, Harrison, Lyon, Mills, Monona, Montgomery, Muscatine, Page, Plymouth, Pottawattamie, Scott, Sioux, Woodbury
Mailing Time: If you order a hard copy transcript to be sent through U.S. mail, please allow up to 20 business days for the recipient to receive and process your transcript. After 20 business days, you can report a missing transcript to the National Student Clearinghouse by calling 703-742-4200. International mail orders may require additional time.

Kirkwood does not provide unofficial transcripts because they are rarely accepted by prospective employers or other schools in place of official transcripts. If you are a current or former student, you may obtain a list of your courses and original grades by logging into MyHub.
An official transcript is a certified record of all postsecondary academic work done at Kirkwood Community College. It includes classes taken, hours earned, grades received, and credentials conferred.If you place an order for Electronic PDF delivery and provide an incorrect email address, you will have one opportunity to correct the recipient’s email. Contact the Enrollment Services for assistance.

Secure electronic delivery of official transcripts is available. If you have a form that needs to accompany your transcript, it can be uploaded when placing your order.Refunds: We are not able to provide refunds if you enter order details incorrectly, or if you order the transcript before final grades/degrees are posted. Please review your order carefully to ensure accuracy.

As long as you provide accurate information so we can find your Kirkwood record right away, your transcript can be delivered in just a few hours. Recipients you designate will receive an email with instructions to download your transcript. When they complete that download, you will receive an email notice.Editing Addresses: Once an order has been placed for Mail or Electronic Exchange delivery, you will not be allowed to change the recipient’s address. You must place a new order with the correct address.

Processing Time: Orders are typically processed within one business day. Electronic delivery may be slower during peak ordering times such as at the end of a semester.Orders Requiring Manual Processing: If you complete an order after getting a message that “we are having trouble locating your transcript data”, or if you select “hold for pickup”, your order has to be processed by Kirkwood staff. Orders are processed Monday through Friday, 8 a.m. – 4:45 p.m. with the following exceptions:

How do I contact local Social Security office?
You can find the phone number for your local office by using our Office Locator. You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday.
Many colleges require that official transcripts be sent either directly to them electronically or printed and mailed directly to them in a sealed envelope. You may not need to wait for an appointment. You can file for retirement, spouses, disability, or Medicare benefits and appeal a disability decision online. For Supplemental Security Income, you can use our online tool to get started. You can also perform many tasks through your personal my Social Security account. These include requesting a replacement Social Security card, checking the status of an application, estimating future benefits, and managing the benefits you already receive.You can schedule, reschedule, or cancel an appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday between 8:00 a.m. – 7:00 p.m. local time, or contacting your local Social Security office.

Area Coverage: Counties of Allamakee, Benton, Black Hawk, Bremer, Buchanan, Cedar, Chickasaw, Clayton, Clinton, Delaware, Des Moines, Dubuque, Fayette, Floyd, Henry, Howard, Iowa, Jackson, Jefferson, Johnson, Jones, Keokuk, Lee, Linn, Louisa, Mitchell, Muscatine, Scott, Tama, Van Buren, Washington, WinneshiekSEVP is a part of the National Security Investigations Division and acts as a bridge for government organizations that have an interest in information on nonimmigrants whose primary reason for coming to the United States is to be students.

Since these text message services depend on the functionality of third-party providers, there may be technical delays on the part of those providers. NEOGOV may make commercially reasonable efforts to provide alerts in a timely manner with accurate information, but cannot guarantee the delivery, timeliness, or accuracy of the content of any alert. NEOGOV shall not be liable for any delays, failure to deliver, or misdirected delivery of any alert; for any errors in the content of an alert; or for any actions taken or not taken by you or any third party in reliance on an alert. If your mobile number changes, you are responsible for informing the Customer of that change. NEOGOV MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO: (i) THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER; (ii) ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND (iii) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.
In this Section we set out general categories of personal data we may collect and the purpose for using your personal data, including the personal data collected and processed over the past year. We collect and process personal data to provide you the Services, fulfill our contractual responsibility to deliver the Services to our Customers, fulfill your requests, and pursue our legitimate interests and our business and commercial purposes. We also automatically collect data during your usage and collect other personal data about you from other sources. Your personal data will only be collected and used for purposes stated herein, where you provide additional consent, or as required by law or regulation – including national security or law enforcement requirements.Other data gathering mechanisms, such as web beacons, HTML Storage Objects, and web tags, are used by us and our service providers to gather more specific data on your use. A web beacon (also called a web bug or clear GIF) is a graphic on a webpage or in an email message that is designed to monitor who is reading the page or message. Web beacons are often invisible because they are typically only 1-by-1 pixel in size. Web beacons are often used alongside cookies to track activity. Web beacons may be used to add data to a profile about a site visited, provide an independent accounting of how many people have visited a website, gather statistics about usage, among other things. HTML Storage Objects are program code that collects data about your activity on our Services. The HTML is temporarily downloaded onto your device while you are connected to our Online Services.

Our Customers use our Services to post job opportunities, evaluate job applicants, manage their human resource activities, and train their workforce. In conducting these activities, the Customer maintains control over what personal data is collected, how it is used, how long it is retained, and who it is disclosed to. For purposes of the EU GDPR, the Customer is considered a data controller in these respects and we are a data processor. In other instances, such as when we use cookies or contact you about our Services, we will determine the means and purpose of processing.
The Services do not provide medical advice and do not create a healthcare provider/patient relationship between you and NEOGOV or otherwise. Any Services, or content accessed from the Services, are for informational purposes only and are not intended to replace the advice of your healthcare provider. Please consult your doctor or other qualified healthcare provider if you have any questions about a medical condition. Call 911 or Your doctor or other qualified healthcare provider for all medical emergencies. NEOGOV IS NOT RESPONSIBLE OR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER TREATMENT OR INFORMATION THAT YOU MAY OBTAIN THROUGH THE SERVICES.NEOGOV SHALL NOT BE LIABLE FOR ANY DAMAGES, COSTS, EXPENSES OR OTHER CONSEQUENCES INCURRED BY YOU OR ANY OTHER PERSON OR ENTITY AS A RESULT OF DELAY IN OR INABILITY TO DELIVER ANY SERVICES DUE TO CIRCUMSTANCES OR EVENTS BEYOND NEOGOV’s REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION: (A) ACTS OF GOD; (B) CHANGES IN OR IN THE INTERPRETATION OF ANY LAW, RULE, REGULATION, OR ORDINANCE; (C) STRIKES, LOCKOUTS, OR OTHER LABOR PROBLEMS; (D) TRANSPORTATION DELAYS; (E) UNAVAILABILITY OF SUPPLIES OR MATERIALS; (F) FIRE OR EXPLOSION; (G) RIOT, MILITARY ACTION, OR USURPED POWER; OR (H) ACTIONS OR FAILURES TO ACT ON THE PART OF A GOVERNMENTAL AUTHORITYWe reserve the right to revise our Policy to reflect changes in our online information practices or to comply with the law by publishing a new version on our website. In circumstances where we materially change the way in which we collect or use personal data, we materially change the terms of this Policy, or where personal data is no longer used consistently with a previously named purpose, we will provide notice and publish the new version on our website. You should periodically check this page to remind yourself of the rights herein. The purpose of this Privacy Policy (the “Policy”) is to describe how we collect, use, store, protect, and disclose personal data online and offline either via our websites or related applications. This Policy applies to personal data we collect or use, and applications owned or controlled by, Inc. (DBA “NEOGOV”), including our related brands,,,, and our mobile app(s) (collectively referred to as the “Services”), or affiliated companies (collectively referred to herein as “Governmentjobs”, “Schooljobs”, “NEOGOV”, “NEOED”, “we”, “us”, or “our”). Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.Data subjects in Europe whose personal data we receive through appropriate safeguards have legal rights to determine whether we hold personal data about them, to access personal data we hold about them, and to obtain its correction, update, amendment, or deletion in appropriate circumstances. In particular, your rights may include:

What is the best day to call Social Security office?
If you cannot handle your business through our automated services, you can speak to a Social Security representative between 8 a.m. and 7:00 p.m. Monday through Friday. Generally, you’ll have a shorter wait time if you call during the week after Tuesday.
You can review and enforce your personal data rights through your account, communications you receive from us, third party mechanisms, or with the assistance of our support team using the emails at the end of this Policy. For instance, you can:Where our Customer is the controller of your personal data, our retention policies and procedures are designed to allow Customers to comply with their own record retention requirements. If you are a job applicant that deletes your profile with us, your personal data will be removed, anonymized, or de-identified with our job applicant database; however, your data may persist within the applications you previously submit to our Customers until Customer disposal. Job applicants should contact the Customer they sent the application to if they seek enforcement of eligible data rights in that application. Additional Terms for Third-Party Services. The Services may help users to access and connect to third parties offering their services outside of the NEOGOV Services (PowerLine, PowerEngage, etc.) or third parties offering their services integrated with NEOGOV Services (i.e. background check providers and skills assessors). NEOGOV does not perform nor employ individuals to perform these services. You acknowledge that NEOGOV does not supervise, direct, control or monitor such third parties in the performance of these services Where we serve as a data processor, our Customer contracts and policies require us to either instruct you to contact our Customer, or redirect your inquiry to our Customer. We combine personal data about you from your use of the Services with other personal data to make inferences about you or our Customers. We may produce insights with the help of independent sources and processors. If you believe that your personal data was improperly collected or provided to use by one of the sources described above, please contact us at [email protected]For further information relating to the legal issues contained in these Terms or problem reports regarding this service, please contact using the following: Limitation on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEOGOV, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS HAVE ANY LIABILITY TO YOU OR TO ANY OTHER PERSON OR ENTITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, YOUR USE, OR INABILITY TO USE, THE SERVICES, UNDER ANY CIRCUMSTANCE, CAUSE OF ACTION OR THEORY OF LIABILITY, OR DUE TO ANY EVENT WHATSOEVER, FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY OR PROFIT, LOSS OF USE, LOSS OF GOODWILL OR BUSINESS STOPPAGE, LOSS OF DATA, EVEN IF FORESEEABLE OR NEOGOV KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. For personal data subject to the European Union General Data Protection Regulation and ePrivacy Directive, we rely on multiple legal bases for processing, including:

Consent. In certain cases, we ask you for your consent to process your personal data, for instance, for certain marketing purposes. You can withdraw your consent at any time; however, this will not affect the lawfulness of the processing before your consent was withdrawn. You can withdraw your consent by using the prompts within the messages you receive, the settings within your account, or by contacting our support using any of the privacy support emails listed at the end of this Policy. In the event we believe the security of your personal data in our possession or control may be compromised, we may seek to notify you by e-mail and you consent to our use of e-mail as a means of such notification. To file a DMCA notice, the copyright owner must send in a written letter by regular mail only. We reserve the right to ignore a notice that is not in compliance with the DMCA, and we may, but are not obligated to, respond to a non-compliant notice.TO THE FULLEST EXTENT PROVIDED BY LAW, NEOGOV HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Can I change my Social Security address online?
If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address or direct deposit information online using the My Profile tab in your personal my Social Security account. You can also decide when the change will take effect.
Usage data including Services you purchase, IP address, webpages visited, what you click on, features you use, how often and when you use features, location of usage, jobs performed, Service configurations, browser type and version, error logs, and e-mails you view; and, User Contributions. The Services may contain message boards, forums, bulletin boards, and job boards, (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) materials or content, including feedback (collectively, “User Contributions”) on or through the Services. All User Contributions must comply with the Content Standards set out in these Terms of Use. Any User Contribution you post to the site will be considered non-confidential and non-proprietary. You represent that you have all necessary rights to make a post, and you also acknowledge that we have no control over the extent to which any idea or information may be used by any party or person once it is posted or displayed. By providing any User Contribution on the Services, you grant us and our affiliates a royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license for us to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary. Notwithstanding this right and license, it is understood that by merely permitting your information, content, and materials to appear on the Services, we do not become a publisher of such information, content, and materials and is merely functioning as an intermediary to enable you to provide and display a posting. Moreover, we assume no responsibility for the deletion of or failure to store any posting and recommends that you do not post, display, or transmit any confidential or sensitive information. If you download or access content on our Services or attend an event or webinar we host or co-host, we may share your personal data with sponsors of the event or webinar. The sponsor may also be a controller of your personal data in this instance, and processing of your personal data will be subject to the sponsors’ privacy statements as well.

If you use the Services as part of a paid subscription, the Service features and functionalities available to you are determined by the specific terms agreed to between NEOGOV and the organization (e.g., your employer or another entity or person, called the “Customer”) that entered into a separate agreement that governs delivery, access, and use of the Service (the “Customer Contract”). The terms and conditions within such Customer Contract shall control to the extent of any direct conflict with these Terms of Use.